Privacy Policy
Last updated: June 16, 2026
At Vivaah Surat (vivaahsurat.ecommerceglow.com), we hold your privacy in the highest regard. This Privacy Policy details how we collect, utilize, and protect your information when you engage with our luxury boutique website and purchase our custom wedding collections.
1. Information We Collect
We collect personal identification details necessary to fulfill your couture orders and customize designs. This includes:
- Contact details: Name, shipping/billing address, phone number, email address.
- Measurement profiling: Height, chest, waist, hips, arm length, and other tailored fittings.
- Payment information: Secured transaction markers (processed via verified payment gateways).
- Event details: Date of wedding, theme preference, and special custom requests.
2. How We Use Your Information
Your personal profile data is processed solely for bespoke service delivery, including:
- Custom tailoring and manufacturing of bridal outfits by our design Karigars.
- Processing payments securely and arranging door-to-door express shipping.
- Communicating design updates, order tracking, and scheduling virtual video calls.
- Sending promotional alerts for new collections (only upon explicit opt-in).
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal data. We only share essential details with third-party logistics (like DHL or FedEx for shipping) and secure payment processors. All third-party systems are contractually obligated to safeguard your data.
4. Data Security
We employ state-of-the-art secure socket layer (SSL/TLS) encryption technology to defend sensitive information during transaction transmissions. Your fitting measurements and design sketches are kept securely within our local boutique archive.
5. Your Legal Rights
You have the right to request a copy of your stored measurements or order logs, request corrections, or request deletion of your account history by writing to our boutique concierge at info@vivaahsurat.com.